Twilio

Twilio developer platform and API changelog updates

Twilio API Changelog Monitoring

Twilio platform changes may influence messaging, voice, identity, or event-driven integrations that need high reliability. This Twilio API Changelog Monitoring page is built to make changelog review easier so your team can manage update risk in communication systems.

Disciplined Twilio API Changelog Monitoring is important when messaging and voice systems are tied to customer communication and uptime expectations. It helps you review new entries quickly, understand the implementation impact, and keep communication workflows stable.

The benefit of Twilio API Changelog Monitoring is simple: your team gets a repeatable way to watch changes, evaluate risk, and act before small upstream updates turn into customer-facing bugs. Twilio developer platform and API changelog updates

Twilio API down?

Twilio API down? Soon we will add direct API status monitoring alongside Twilio API Changelog Monitoring. For now, go to the official API status page on the Twilio website. In the future, we plan to detect degraded service before the public status page is updated.

Recent changes

Showing the last 10 changes from this feed.

05-26-2026

Upcoming cipher suite list update for all Twilio REST API endpoints on November 18, 2026

Security standards are always evolving, and we want to ensure your Twilio applications are using the strongest protection available. We're extending the deadline for these changes and customers now have until November 18, 2026, to update their setups with the ciphers listed below. We’ll continue accepting legacy cipher traffic during that window so customer applications keep running without interruption.

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05-12-2026

T-Mobile A2P 10DLC Daily Limit Warning Error Codes 30025, 30026, and 30027 Being Decommissioned

Starting May 21, 2026, T-Mobile A2P 10DLC daily message cap warning error codes 30025 (50% threshold), 30026 (70% threshold), and 30027 (100% of the daily limit) are being retired. These error codes will no longer fire in API error logs or webhooks, and the associated proactive warning emails will stop. Error code 30023, which triggers when traffic hits 100% of the T-Mobile daily cap, is not affected by this change. What do customers need to do? Customers who have webhooks or monitoring configured for error codes 30025, 30026, or 30027 should plan to remove those integrations before May 21. Customers who relied on these error codes or warning notifications to monitor daily usage can track T-Mobile message volume through Twilio Messaging Insights. Error code 30023 will continue to fire when traffic hits 100% of the T-Mobile daily cap, so customers can use that as a trigger for monitoring and alerting. Need a hand? These resources will help: Error code 30023 T-Mobile Daily Message Limits Twilio Messaging Insights Traffic Optimization Engine

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05-07-2026

Apple Messages for Business Private Beta with Twilio

We are excited to announce that Apple Messages for Business (AMB) is now available in Private Beta on the Twilio platform. This release allows businesses to connect with their customers directly within the native Messages app on iPhone, iPad, and Apple Watch, providing a secure, branded, and highly interactive communication channel. With Apple Messages for Business, you can go beyond plain text to deliver rich, end-to-end customer journeys with features like: Native Entry Points: Meet customers where they already are—integrated natively into Apple Maps, Safari, Siri, and iOS Search.Rich Interactive Features: Utilize List Pickers for product selection, Time Pickers for scheduling, and Rich Links for high-fidelity website previews.Secure Commerce: Enable seamless, one-touch payments using Apple Pay, authenticated via FaceID or TouchID.Branded Experience: Build trust with a verified sender logo and end-to-end encrypted messaging. To learn more and request access to the beta, visit Twilio's Apple Messages for Business product page.

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05-06-2026

Twilio Agent Connect is now generally available

Twilio Agent Connect is now generally available with multi-channel support. Agent Connect is a Python and TypeScript SDK that simplifies building AI-powered conversational agents with persistent memory and conversation orchestration—connecting your LLM application to Twilio's communication channels. This release includes: • Multi-channel orchestration: Built-in support for Voice, SMS, chat, WhatsApp, and RCS with unified callbacks • Conversation Orchestrator integration: Automatic conversation tracking, participant management, and cross-channel support • Memory integration: Automatic customer memory retrieval with semantic recall, profiles, and conversation history • Conversation lifecycle management: Session tracking, profile management, and conversation-ended hooks across all channels • LLM adapters: OpenAI SDK adapter with automatic memory context injection for faster development • Built-in tools: Pre-built tools for memory retrieval, knowledge search, and Flex escalation compatible with OpenAI and Anthropic function-calling • Cloud platform integrations: Azure (Agent Framework, Voice Live) and AWS (Strands, Bedrock, AgentCore) connectors for cloud-native deployments • Production-ready server: TACServer with FastAPI (Python) or Fastify (TypeScript) handles WebSocket and webhook endpoints automatically Read the blog post for the full story, or get started with the documentation. Note: Agent Connect supports Conversation Orchestrator for multi-channel applications (recommended), or ConversationRelay-only mode for voice-first use cases. Optionally integrates with Conversation Memory and Conversation Intelligence for enhanced capabilities.

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05-06-2026

Twilio Agent Connect is now generally available

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05-06-2026

Real-time Conversation Intelligence is now generally available

Conversation Intelligence is now generally available with real-time, cross-channel support. Conversation Intelligence transforms customer interactions into actionable signals — in real time or post-conversation — across channels. Part of the Twilio Conversations layer, it integrates natively with Conversation Orchestrator, Conversation Memory, and Enterprise Knowledge. This release includes: Real-time intelligence: Supports live agent assist, real-time automation, and AI agent observability use cases GenAI-native Language Operators: four Twilio-authored (Next Best Response, Script Adherence, Sentiment, Summary) plus fully custom operators powered by LLMs Cross-channel support: One unified intelligence layer across Voice, SMS, MMS, RCS, WhatsApp, and web chat. Business & customer awareness: Enrich operators with Conversation Memory and Enterprise Knowledge Composable developer primitives: Create Rules combining triggers, operators, context, and webhook actions — all managed via REST API Insights: Aggregate operator results across conversations for business-wide patterns Read the announcement blog post for the full story, or get started with the Conversation Intelligence docs. Note: The previous version of Conversation Intelligence (post-conversation, voice only) will now be referred to as Conversation Intelligence (classic) across Twilio's assets.

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05-06-2026

Twilio Enterprise Knowledge is Now Generally Available

Twilio Enterprise Knowledge is generally available. It enables agents to pull business context into conversations from unstructured sources such as knowledge bases, company policies, and documentation, helping them answer customer questions with greater accuracy and relevance.

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05-06-2026

Twilio Conversation Memory is Now Generally Available

Twilio announces Conversation Memory, helping human and AI agents remember critical conversation context

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05-06-2026

Bulk Messaging API is now in Public Beta

The Bulk Messaging API is now in Public Beta, enabling product and engineering teams to message at scale. Key features and benefits include: Send up to 10,000 messages with a single API request over SMS/MMS and RCS, eliminating the need for custom queuing, rate limiting, and retry logic Personalize message text, images, rich content, and tags for each recipient using Liquid Schedule bulk sends for a later timeSend RCS rich content without templates, or continue using your existing Content Templates This API also offers full JSON support, consistent versioning schemes, and shared primitives that work across Twilio Email and Push Notifications, enabling you to expand to multiple channels with fewer lines of code. By providing multi-recipient sends, per-request controls and a durable API design, the Bulk Messaging API reduces implementation complexity and can accelerate time-to-scale for teams of all sizes. Check out our tutorial to get started now.

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05-06-2026

Twilio Enterprise Knowledge is Now Generally Available

Twilio announces Enterprise Knowledge, giving human and AI agents access to documents and business practices

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